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Frequently asked questions

List of frequently asked questions

Frequently asked questions

If you have any questions, please get acquainted with answers to the already existing frequently asked questions.

The cost of any product includes the price of advertising, website promotion, customer acquisition, etc. By joining our service, the stores pay for the same result (purchase of their products), but not to advertising agencies – they pay to you. Thus, cashback is beneficial to everyone except advertising agencies and platforms.
If your order is placed through our website, you can leave a request on your profile page in the Support section. Leave your order number and if the order is placed through our website and all rules are met, we will find it in our database and you will receive cashback for it.
Yes, in this case, the cashback will be credited, and the cashback amount will be recalculated based on the actual amount paid for the redemption of the order.
The cashback shall be credited up to 30 days.