Frequently asked questions
List of frequently asked questions
Frequently asked questions
If you have any questions, please get acquainted with answers to the already existing frequently asked questions.
Why are the shops doing this?
The cost of any product includes the price of advertising, website promotion, customer acquisition, etc. By joining our service, the stores pay for the same result (purchase of their products), but not to advertising agencies – they pay to you. Thus, cashback is beneficial to everyone except advertising agencies and platforms.
What should I do if all the rules are met, but cashback is not credited?
If your order is placed through our website, you can leave a request on your profile page in the Support section. Leave your order number and if the order is placed through our website and all rules are met, we will find it in our database and you will receive cashback for it.
If only part of the order is redeemed, will I receive cashback?
Yes, in this case, the cashback will be credited, and the cashback amount will be recalculated based on the actual amount paid for the redemption of the order.
How soon will I receive my cashback?
The cashback shall be credited up to 30 days.